Shipping and Delivery PolicyAt Coffee Supplies Company, we are committed to delivering your orders with the highest quality and on time, through trusted shipping partners inside and outside Saudi Arabia.
1. Domestic Shipping (within Saudi Arabia)
- Standard Shipping via Aramex, SMSA, or AnyMakan – estimated delivery 2 to 7 business days (varies by city and carrier workload).
- Refrigerated Shipping via Adwar – estimated delivery 1 to 5 business days, suitable for temperature-sensitive products to ensure freshness.
- Economy Shipping via Redbox – estimated delivery 2 to 5 business days, offering lower costs with flexible delivery times.
2. International Shipping
- We deliver worldwide through DHL Express, with estimated delivery times of 5 to 15 business days depending on the destination country.
- A tracking number will be provided once the order has been shipped.
3. Important Notes
- Shipping Costs: Fees vary depending on the shipping company, delivery location, order weight, and product type. Final costs appear at checkout before payment.
- Offers and Discounts: Free or discounted shipping may be available during special promotions or for orders exceeding a certain value.
- Business Days: Delivery times are calculated based on official business days and exclude weekends and public holidays.
- Uncontrollable Delays: Delays may occur due to weather, carrier workload, or unforeseen circumstances. We always monitor orders to ensure the fastest possible delivery.
For inquiries regarding shipping or order status, please contact our customer service team:
Email: [email protected]
WhatsApp: +966503902999
